Scaling of an organization means the time, money and effort be expanded. The rapid growth of Colorado Community College System across the system of higher education is a testimonial for their success in offering various career and academic programs. But this also means the process was becoming more than cumbersome and extremely error-prone due to the sheer number of employees at each of the community colleges.
One of the main challenges being that it was time-consuming and tedious manual labor and the other major issues included, Inaccurate Data- manually filing, routing, and storing paper forms often lead to errors in data entry and misplaced forms. This cost HR managers and employees hours to make corrections, retrieve a lost timesheet or replace it with a new one. The paper-based system offered no reliable way of knowing whether employees were taking time off without reporting it. Some employees were being paid out on leave they had taken but not reported. There was no cumulative way to keep track of these events as logistics of transferring these data from paper and of different locations were a hassle. Also, the HR personnel had no way to quickly or efficiently perform month-end HR reporting without excessive data entry, dealing with lost forms, or fielding employee inquiries.
The biggest boon of BPM is that all these paperwork is now transferred online and there are not going to be any instances of lost forms, not keeping track of forms as the automated process electronically stores leave request and timesheet forms online where employees can quickly and easily fill them out and submit them to the HR department.
The system guarantees that complete and right data is presented, the solicitations are prepared productively, and the HR department has clear, precise data on which to provide details regarding at the month-end.