TescosAbout provide good customer service Good team workerGood Customer

TescosAbout Tesco’s:Tescos is a british multinational grocery retailer with headquarters in Hertfordshire, England and it the third largest retail store in the world. Position: Customer Delivery Driver Location: Coleraine Tesco storeUsual shift pattern: 6am-10am and 7pm-11pmMain Responsibilities: Your responsibilities are ensuring that every customer is satisfied with their shopping experience.

 Customers are the main focus for Tescos making sure they are at the heart of everything they do.When you are before you leave the store or centre you’ll:Load the van where required, and check your van for roadworthinessUnderstand the schedule and route that has been calculated for youLook the part in your uniform, ready to help our customersOn the road you’ll represent Tesco so:Drive safely, responsibly and within the lawBe courteous to all road usersOn the customer’s doorstep you’ll:Serve your customer with a smile and greet them by nameTake care of your customer’s deliveries as if they were your ownThe role is hands on, physical and full of variety. No two shifts are ever the same – customers look for help in all kinds of different ways.For most of the day you’ll feel like your own boss, delivering to your customers on your own, but with a team of managers and colleagues back at base ready to support you when you need them.Essential criteriaFull UK / EU / EEA driving licenceBeen in possession for at least 12 monthsNo more than 3 penalty points Desirable criteriaAre safe and courteous driversEnjoy helping othersAre personable with a good sense of humour and excellent communication skillsAre able to take the initiative and use common senseCare about making a difference for customers and colleaguesCan stay calm under pressureIdeal applicant should have:Good communication skills Warm personalityDriven to provide good customer service Good team workerGood Customer service skillsGood at working under pressureQuestions for applicants:Tell me about a time you had to work under pressure?Why do you want to work for Tesco?If you had a bad day, what would make you come back to work?Describe a time you dealt with a difficult customer, what did you do to resolve the situation?

We Will Write a Custom Essay Specifically
For You For Only $13.90/page!

order now