In they will try to avoid it if they

In plan tomeasure managerial performance productively, system could be used, a managerialreview system. This is a way to analyse managerial performance by using methodssuch as communication, leadership and change, to measure effectiveness.

The review system is developed to be interactive and to support communicationmethods between the management and it will involve actions such as performancemanagement and appraisals.Performance management is related to make sure the objective of theorganisation is being consistently met. It does not only concentrate on themanagement performance but also it can be used to examine individual’s workersas well as the entire organisation. Performance management aids theorganisation as it guarantees the effective distribution of the company’sgoals. Meeting the Organisational targets will then eventually lead to morebenefits such as greater profits, motivated staff, and improved control.An appraisal is a system used to judge workers performance and efficiency,these are also known as performance reviews. Appraisals gives the company anopportunity to sit down with the employee on a one on one basis, evaluate theirproductivity, and give them feedback on what they doing great and on where theycould be improve and also they can plan for future.

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Appraisals will give aclear indication of how well the employee is doing and what needs to bedeveloped further. Joy of chocolate should adapt to these methods to make sure the staff areworking successfully towards the strategic, operational and tactical targets ofthe company and that the management are performing to the greatest of their abilitiesto make sure business growth and success.    Q)3McGREGOR, THEORY X & YDouglas McGregor was social psychologist from the United States who suggestedthe X&Y theory back in 1960. The theory implies there are two methods tomanaging people: X & Y. THEORY XThis theory indicates that people don’t like working and they will try to avoidit if they can. after this it says that workers require to be threatened withpunishment to influence the staff to work towards their objectives.

It is thoughtthat managers have a habit to power in the way of Theory X will produce poorresults.THEORY Ytheory Y indicates that staff tend to want to be heavily involved in theirroles, they are content to work, and they find their jobs worthwhile. Managerswho choose to use Theory Y will easily benefit from improved performance and outcomeswhich will allow the staff to grow and progress.JOC management now work towards Theory Y and so far, it appears to beeffective. The employees are reliable and hardworking and heavily involved and loyalto the business and wish for the company to flourish. This demonstrates thatthe Theory Y method does work, and the company does profit from high levels ofperformance and it’s that dedication and commitment of their employees whichhas permitted them to consider expansion.

Q)4LEADERSHIPTHEORIESVroom(victor) & Yetton(Philip) is a contingency theory of leadership. It isa model which offers guidelines to support management choose proper leadershipstyles. The model recognizes five dissimilar leadership styles and the level ofparticipation with each one.These are:Autocratic- 1* the leader decides solves the problem alone or makes the decisions with theinformation he/she presented with that time.Autocratic- 2* leader gets the essential information from the workers and  makes a decision by himselfConsultative -1*this Where the leader shares the issue with others on a one to one basis.

Theleader then will take the workers ideas on board and then try to decide.Consultative- 2* leader shares the problem with the staff in a group meeting to attain their thoughtsand ideas then will generally make a personal decision on the issue.Group based -2*leaders will share the matter with others as a group then he tries to have adiscussion. The group will share ideas and opinions and assess alternatives ito reach an agreement.

The leader is going to lead the meeting and make surethe topic remains the subject until an agreement is had. The leader won’t tryto influence their decision in anyway.A contingency theory offers a background for management to advance the most suitableorganisational design and management style for a situation and I trust this isa great theory for JOY to adapt as it allows the management to change to suitthe issue and think outside the box.