For me communication with people is a process ofconversation that sends and receives messages or news. The need for internal communication is undisputed, yet it is one of those areasthat are often neglected in the executive suite. While external communication -in whatever form – is constantly in the focus and its budget is relatively secureeven in times of change, internal communication often uses the savings pin.This is more than a pity, because good public relations starts with one’s ownemployees. Because a lack ofcommunication leads to misunderstandings and conflicts.
Such trouble spots canbe the beginning of the end. In addition, potentially interesting ideas andsuggestions for improvement are lost, which in turn can reduce your progress orsuccess. So what is themost dreadful barrier for me? There are fourdifferent types of barriers, which are physical, semantic, organisational andpsychological. Semantic barriersinclude language and jargons. In my opinion language is the most important one.
When you do not understand each other you cannot make any business. Whensomeone for example sends you an email from china to trade with you and it iswritten completely in chinese you would not understand a word. And of coursethere is the fact even though you would both speak english that they are wordswhich do not mean the same.
So the sender could mean something else than thereceiver would understand. But second of all I also think, that psychologicalbarriers are the second important which goes partly along with the semanticones. Maybe one does not accept or interprets your message differently for somereasons. And also people filter information or would leave parts out of itwhich means that probably or sometimes information would be missing. All in all Ithink all these barriers hinder communication but at least you could dosomething against physical barriers, for example if there would be noise youcould just “close the window”, where as you cannot do anything about thelanguage or the understanding because everyone is different.