CHAPTER.4 the direction of Mr. Safdar Liaqat to tell





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4.1 Branch

The Bank of
Punjab Branch Sanda Road Lahore.

Honestly talking
know things might have been new to myself clinched alongside Bank of Punjab set
even now i have a great Academic data in any case sincerely talking it might
have been totally transformed starting with those connected majority of the
data of the saving money. Be that as by the grace about Allah Also capable
should ponder each area of the bank.


4.2 Period
& Division of Internship

The period of my internship is six weeks in
the BOP (Sanda Branch Lahore) The time of my internship is 15th May,2017
to 14th July,2017. In this period, I done my work in three
sections of the BOP. 1st Account Opening segment how to open the
account. 2nd clearing Segment how to be clearing the cheques to
other banks. And 3rd segment is remittances payments
segment myself erudite in what way to transmute the currency from one apartment
to another apartment.


4.3 1st week

-Training and

The most significant thing that I study is
that the change between the performances of officials. and study additional
church work of BOP in first week of my training I use to know about the job and
work of the part. What are the responsibilities and what are the events to
complete that work. I study all these below the direction of Mr. Safdar
Liaqat to tell me around all the happenings of their everyday routine in
initial week of my residency.




4.4 2nd week


I consumed the 2nd weeks in account opening unit. I did
work in account opening sector when I was starting the bank follow old
technique to open account but nowadays BOP transfer near paper less finance and
now Bank of Punjab open account by using the SYMBOLS Banking Software.


4.5Week 3&4


Additionally exertion over clearing part through my worth of effort i taught toward
the thing that strategy should assemble those diverse cheques for distinctive
banks. At that point i instructed how these cheques for distinctive banks just
as exchange. To shared transmission each day, a meeting is held to NBP center
division Lahore. The commonplace from claiming UBL, ABL, bank al FALAH, bank
for KHYBER, Furthermore BOP might have been helping What’s more as needs be
imparted transmission about cheques might have been held.

Mr. Bakhsh Ali sahib might have been
the accuse about this unit. He furnished me a considerable measure for



     When cheques of
additional Banks are deposited in BOP, after clearing these cheques through       NIFT (National Institutional Facilitation
Technologies) by the other Banks on which these are worn. Accounts of customers
are qualified.


When cheques of
our bank are dumped in other Banks and these cheques are referred to us for
confirmation, we debit our customer after confirmation their account.







Now-a-Days this action finished NIFT. Approximately
cheques are resident and approximately are out of place. The institute N.I.F.T.
delivers facilities in clearance the cheque. They refer the various cheque to
various banks. The N.I.F.T package is only in infrequent towns, like Karachi,
Lahore, Rawalpindi. The cheque of entomb city is straight through N.I.F.T. And
where, the N.I.F.T facility is not attainable so the cheque is focused complete





4.6`Week 5 & 6


likewise driven done payments fragment. To payments unit i academic how on change
over those cash from one spot with extra spot. In this unit i learned,




For every
benefit of the business there is requisition charged of the sender.

requisition of interest draft starting with 1 to 1lack is Rs; 160.

The charges are
on the request draft up to 1lack will be ascertained done proportion.

The requisition
for considering line change is Rs 350.












5.1 SWOT Analysis

spread to an organization’ strengths, weaknesses, opportunity Also threats. A
SWOT dissection incorporates of measuring dependent upon A firm’s interior
qualities What’s more Shortcomings What’s more its outside chances Also
dangers. It will be A resource, to get A fast implication of an organization’s
vital condition. In the accompanying line’s the SWOT dissection from claiming
BOP may be given:

5.1.1               STRENGTH

Those real bank over Pakistan with real number from
claiming extensions through those nat.

Need advertise organization on giving results What’s
more administrations of the clienteles through those quite a while.

Need more installments over different bank in the
republic of Albania.

Major client shamefulness in the nation.

Need extra extensions and Thus accessible should more
could reasonably be expected clienteles over whatever available bank.

BOP is ahead around learning bend over whatever viable
bank over Pakistan need knowledgeable, world-class top banana organization.

Need generate advancement aptitudes What’s more

BOP camwood supervises the weight from claiming battle
What’s more need a few times crazy for battle viable.

It need advanced engineering Furthermore assets with
furnish with its clienteles.

10.  Disappointments
and outrage on his/her staff will be rich for ability.

11.  BOP
need the goodwill of the persons and it may be Additionally a stake to it.

12.  The
table striking plans Furthermore that’s only the tip of the iceberg sparing to
clients starting with occasion when should run through.

13.  BOP
Mastercard is more palatable over whatever available Pakistani bank Mastercard.

14.  Bank’s
oversaw economy need those drive will make it best bank of the nat.


Current BOP need tinny item offering What’s more offers
exact slight for those clienteles.

This may be because of those absence of good also
unremitting R & D.

Publicizing aptitudes of the bank would good, anyway
they have minimal frequency at diverse medias.

Those bring down level management fails to offer
reasonable approach Also is not Hosting the manageress unpredictability.

Workers are out absent impulse.

They also uneasiness from claiming downsizing.

Have a greater amount worker, creating fiscal load on
the bank.

Bank will be not using its it instruments on its full
limit Also In this way plunging those effectiveness.

Issue of unionism starting with laborers.

10.  Most
elevated number for branches, influencing the upkeep of consistency Also same
attempting air in all around.

11.  Division’s
interior earth doesn’t current keen picture of the bank clinched alongside
practically of the instances.

12.  Correspondence
hole the middle of different levels about association.

13.  Most
of the bank disappointments and outrage on his/her staff may be workstation

14.  More
complex and in length methodology for record opening then at whatever bank in
the About.

5.1.3               OPPORTUNITIES

Include new goods/facilities on its result line.

Bank ought to take enthusiasm toward the new market
segments like it business, programming business and so forth throughout this
way, observing and stock arrangement of all instrumentation may be etc.

A huge possibility may be on turned into innovator
Previously, introducing” web dealer Accounts” in the country.

Coating saving money hours Furthermore Gave that a
greater amount considering extension offices with clienteles.

Expanding the ATMs to additional areas.

Expanding credit administrations should easier groups,
hence diminishing those hazard for reduction Furthermore civilizing the picture
of the bank.

Whether new frameworks would have acquainted to those
abroad Pakistani’s, afterward bank camwood get the business of installments
more than whatever available bank or” Hundi Business”.

Previously, December 2003 those bank is privatized, and
the good fortune may be there on catch those advertise considering in private
section those banks could do well over in legislature fragment. Likewise,
everywhere throughout the globe bank may be Typically from claiming private

5.1.4       THREATS

1. Expanding no. Of private /
outside banks in the country.

2. Around the world mechanical
transformation change.

3. Political – investment
condition of the country.

4. Diminishing in the business
activities in the state.

5. Decreasing rates of the funds
in distinctive areas about persons.

6. Deteriorating certainty about
kin in banks.

7. Doubts of the moguls.

8. Office about finer benefits by
the private banks.

9. Fails to offer consistency
Previously, Govt. Approach.





To SWOT analysis, we could attain
that the management of the bank ought to affirm sorted out arranging to those
bank’s growth, taking with them constantly on oversaw economy levels of the
bank, determine new segment of the clienteles, putting forth newer frameworks to
its clienteles. Similarly, BOP need More Customer What’s more their wants, that
point it will turn into once more those business pioneers.





6.1 Recommendation & Suggestion

BOP policy should be transparences & clear.

BOP is required to motivate their supervisor
branch manager that they treat with their employee fairly.

On the web saving money ought to should a chance
to be introduced overall those extensions.

BOP should improve its performance appraisal
system and it must be on merit.

Employee training is essential, BOP should
conduct training program for their workers.

BOP should make a good working condition like
branch physical environment working desk etc. If possible to avoid overcrowding
and allow each worker his or her own personal space.

BOP should have differentiated ladies counter
ought should a chance to be there.

BOP should a formal recognition program like
employee of the month etc. to motivate the employee.

BOP should care employee’s incentives, bonuses
& stock options.

On the web saving money ought to should a chance
to be introduced overall those extensions.

The fiscal illustration must on be committed
additional direct Furthermore trustworthy.

BOP should motivate its employee with effective

BOP should also work on latest advertising
techniques, promotional strategies.



6.2 Conclusion

As we know internship is the great tool for getting
practical and professional Knowledge. As you have seen, I have done my
internship in BOP Branch Sanda Road Lahore. I have leant a lot of professional
activities from this branch. During the work in different departments of bank I
learn something new from each department, different tasks which I performed
during my internship are already explained in report. After writing
comprehensively report on BOP I have reached at this point on same aspect BOP
have strength over other banks as you have seen in SWOT analysis. But on the
other hand        during my stay at this
branch and after write this report. I have found some issue regarding BOP
promotional activities. Bop don’t have modern marketing concept as compare to
others. Presently now till BOP has adopting traditional activities but Bop
management concept cannot know it is age of competition. As I have written in
the critical analysis BOP HR parties is also very poor. Employee job
satisfaction is not up to market. BOP has not any sound performance appraisal
system where employee could get maximum benefits. On the other hand, BOP needs
a good supervisor and leadership skills and ability to treat employee fairly.
BOP should teach your supervisor, managers to use positive feedback. I have
also observed BOP is not offering attractive salary to their employee as
compare to other banks. Salary is not a motivator for workers. But they do not
want to be paid fairly. BOP must make sure that it has clear policies regarding
to salaries and bonuses.